As Customer Success Team Leader, Tiffany Dominguez needed a better way to help her 9-person team keep up with the rapid growth of their customer base. She wanted more visibility into customer interactions, data-driven insights to help allocate resources, and workflow automations to handle repetitive tasks. That’s when she turned to Front. With Front, Tiffany and her team can easily:
Manage hundreds to thousands of customer relationships
Understand which customers need the most attention
See where and how her team is spending their time
From upsell to churn, use this checklist to set and achieve your customer success goals.