How does a company with a highly complex product and unique implementation for each client consistently provide a top-notch customer experience and support? That’s what Fishbowl, maker of the leading inventory management software for QuickBooks, had to...
About SnapTravel Finding travel accommodations can be exhausting — especially when you’re trying to strike a deal. SnapTravel is changing that by making the process of finding and booking a hotel as easy as sending a Facebook message....
Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us? Check out the openings on our jobs page. Tell us about yourself. Hi, I’...
You’ve probably heard about the General Data Protection Regulation (GDPR), the new European Union data privacy and protection law that strengthens and expands the privacy rights of EU citizens. Organizations operating in the EU or handling data...
It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology letter to your customers is the first step to making it right again. Whether it’...
Learn how custom Front plugins help Fishbowl, Hostmaker, Beyond Pricing, and Platzi get more done, right from their inboxes Most of the time, following up with customers means bouncing between tools to find all the information you need...
