“We needed a clear way to stay on top of customer requests and manage the back-and-forth professionally and efficiently. With Front, I get clear insight into everything and can automatically move messages to the right folders, keeping our workflow organized and clean.”
Amanda Kwok
Senior Director of Guest Experiences, Oasis Collections
“Front has enabled us to deliver a great customer experience, and we saw immediate efficiency gains that we’ve reinvested in more impactful work. It gives us the data that proves that how we communicate with customers and the way we train our team is effective.”
“Front's platform has helped us more effectively manage logistics coordination and communication with some of our largest customers. The team inbox has enabled us to be more collaborative and responsive to customer needs and scale operations as our business grows.”
Robert Guerrero
Customer Operations Lead, Convoy
“Front has been an integral part of Zesty’s operations from the beginning. With Front, our logistics, support, and community teams can triage customer requests and internally coordinate in real-time across email, SMS, and chat — without switching tools.”
