AskNicely makes it easy for you to increase customer retention, reviews, and referrals using the Net Promoter Score (NPS) framework. Empower your team to take immediate action to drive retention, upgrades, reviews and referrals by integrating customer feedback into the tools they use every day.
With this integration, surfacing AskNicely NPS scores and feedback to your entire team in Front is simple. Use workflows to send your AskNicely responses to Front, so every score and piece of feedback is visible in your team inbox. When scores and feedback from AskNicely appear as new messages in Front, your team can easily review them and respond directly to your users.
How it works with Front
Send AskNicely NPS scores and feedback to Front automatically, so your team can review, track, and reply to them alongside all your other customer communication