Use Cases
Customer Experience
Scale customer experience without losing the human touch.
Universal Inbox
Get all of your people, messages, and apps into one single view.
Team Collaboration
Empower your team to work with impact, wherever they are.
Workflow Management
Turn email into a platform for work by enabling digital workflows.
Remote Team Collaboration
Keep your team aligned from anywhere.
For Teams
Customer Support
Effortlessly engage with clients across every channel.
Customer Success
Drive net retention by scaling high-touch communication like never before.
Sales
Close more deals by cutting response times and enabling productive coordination between teams.
Operations & IT
Handle the overload of complex requests with accuracy and ease.
Learning
Front Page
Read stories on strengthening the heart of business.
Front Classroom
Guided learning to get more out of Front.
Customer Stories
See how our customers are powering their businesses with Front.
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Help Center
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Software is eating the logistics industry.
Technology is transforming businesses of all shapes and sizes — and the logistics and transportation industry is no exception. Replacing labor-heavy processes and time-intensive workplace operations, technology is propelling logistics businesses to grow more efficiently than ever before.
To get an inside look at how companies are using technology to support a global, always-on workforce, we surveyed leaders across IT, Operations, and Customer Service.
Overwhelmingly, respondents agreed that strategic technology investments were pivotal to keep up in a fast-paced, ever-changing industry.
You'll learn...
1. Why companies say technology is critical for scaling
2. How the landscape of logistics workplace technology is changing, including:
Software usage and trends
Buying behaviors
Popular communication tools
3. Predictions for the tech investments with the highest potential for ROI
