Chat with customers on WhatsApp (powered by Twilio)
Millions of businesses around the world use WhatsApp for quick customer communication. But without an easy way to share these messages between teammates, most businesses juggle multiple devices to try to keep up — or don't offer WhatsApp support at all.
Connect a WhatsApp-enabled Twilio number with Front to receive and reply to WhatsApp messages alongside all your customer conversations. Assign and route messages automatically to respond faster as a team. Note: this integration is powered by Twilio and requires a separately purchased Twilio WhatsApp number.
Contact your Front administrator to enable the WhatsApp integration.