Customer Support
Agatha Answers

Use AI to suggest responses for your team, so they spend less time looking for answers and more time delighting your customers.

Agatha Answers is an AI-powered teammate to help customer-facing teams find answers quickly and respond faster — reducing time-to-resolution by 30%. Using best-in-class AI, Agatha doesn’t require cumbersome configuration or templates and can be up and running for your organization in days.

After scanning an open conversation to understand intent, Agatha automatically pulls relevant information from all your knowledge sources directly into your Front inbox and recommends the best answer. Agatha brings your articles, email, cloud docs, Salesforce data, and more into Front and easily scales as your knowledge grows.