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Internal visibility

Stay up to date and in the loop, right from your inbox

Front breaks down the silo around your inbox to unlock information and help your team stay aligned.

Feeling like email never gives you the full picture? We did too.

Usually, you can only see what’s in your inbox — so you end up missing out on valuable context from your team. Tracking down the information you need wastes time, if it’s possible at all. Your effort is spent on internal coordination instead of on getting work done.

Front makes it easy to get the answers we need and eliminates the constant back and forth.
Samar Mirza, Business Operations, ShopifyRead story

Share emails to quickly coordinate and get context to respond

Need help from your team to handle an email? Quickly @mention a teammate to get their input and all the history is saved in your thread for easy reference later. Instead of scrambling to coordinate in side conversations, it’s all there in your inbox.

Keep work in sync with quick access to the apps you rely on

With Front, you don’t have to jump between apps to look up information or get work done. Check account details in your CRM, update backend systems, or create tasks in your project tracker — all from your inbox. Front brings your apps to where you need them.

Unify communication history to keep teammates up to speed

Capture all the back and forth with clients, vendors, and other stakeholders in shared inboxes. Managers can follow along to help out and get a complete view of activity. When someone new joins the team, all the history is ready and waiting for them on day one.

Align with your team, right from your inbox

Increase email transparency and accountabilityEasily access incoming emails into team inboxes to assign, triage, respond, and follow up.
Increase email transparency and accountabilityEasily access incoming emails into team inboxes to assign, triage, respond, and follow up.
Easily cover for teammates on vacation so nothing is missedAutomatically route important emails to your team while you’re out-of-office.
Collaborate on email without the "Type your reply above this line"No tickets or funky formatting — to your clients, it’s just normal email.
Consolidate work in one placeManage individual email, group email like contact@, your company Twitter, and more in one platform.
Scales with your businessWhether you have 2 email accounts to manage or 2000, Front's platform adapts to your structure and workflow.
Familiar like Outlook or GmailInstead of a clunky help desk that slows down your team, Front's platform feels quick and intuitive like your inbox.
Deliver with consistencySave canned responses for common questions and set reminders to automatically follow up.
Customize with apps and APIsIntegrate your CRM, backend software systems, and more to get context and make updates from your inbox.
Multi-channel messagingFront supports more than just email — connect SMS, WhatsApp, and more to manage it all in one platform.
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