Use Cases
Customer Experience
Scale customer experience without losing the human touch.
Universal Inbox
Get all of your people, messages, and apps into one single view.
Team Collaboration
Empower your team to work with impact, wherever they are.
Workflow Management
Turn email into a platform for work by enabling digital workflows.
Remote Team Collaboration
Keep your team aligned from anywhere.
For Teams
Customer Support
Effortlessly engage with clients across every channel.
Customer Success
Drive net retention by scaling high-touch communication like never before.
Sales
Close more deals by cutting response times and enabling productive coordination between teams.
Operations & IT
Handle the overload of complex requests with accuracy and ease.
Learning
Front Page
Read stories on strengthening the heart of business.
Front Classroom
Guided learning to get more out of Front.
Customer Stories
See how our customers are powering their businesses with Front.
Live & On-Demand Webinars
Sign up for trainings, watch videos, and download resources.
Help Center
Need help with Front? Search for answers or browse out knowledge base.
Work together with impact, wherever you are
Comment on emails, share email drafts in real time, and seamlessly collaborate to get work done faster.
Together, your team can accomplish anything
Give your team accountability and confidence
No more dropping the ball or missed messages. Assignments make it clear who’s responsible for next steps.
Keep everyone on the same page
Give your team a shared perspective on email for visibility that keeps work moving quickly.
Get every message where it needs to be
Automatically route messages to teammates, based on keywords, sender, time of day, and more.
Constantly improve with analytics
Get insights into email activity, understand where you need to improve your workflow, and fuel positive change for your business.
“The transparency we get by using Front enables us to learn from each other, train our team, and ultimately give better support. ”
KEY FEATURES
Working together has never been easier
Comments
@mention your team to chat about emails internally, instead of messy forwards and CC’s.
Assignments
No more confusion on who’s answering what. Give every message a clear owner to keep projects moving to completion.
Shared Drafts
Write emails together in real time, so it’s easy to get answers to customers faster.
Internal Discussions
Keep work where it should be — your inbox. Chat with your team and add a topic so it’s searchable and easy to find.
Maximize your team’s impact with Front
Consolidates work into one shared perspective
Grows with your team
Feels familiar like Outlook or Gmail
Customizable with apps and an open API
Manage multichannel messaging
Read inspiration from real teams
5 easy team building games and activities to bring remote teams together
We all know it's important to get to know the people we work with — especially in a remote environment.
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Sharpen your collaboration skills to work smarter — not harder
Although sharing big ideas and drawing on whiteboards are both fun activities, people don’t just collaborate for the sake of collaborating.
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