Use Cases
Customer Experience
Scale customer experience without losing the human touch.
Universal Inbox
Get all of your people, messages, and apps into one single view.
Team Collaboration
Empower your team to work with impact, wherever they are.
Workflow Management
Turn email into a platform for work by enabling digital workflows.
Remote Team Collaboration
Keep your team aligned from anywhere.
For Teams
Customer Support
Effortlessly engage with clients across every channel.
Customer Success
Drive net retention by scaling high-touch communication like never before.
Sales
Close more deals by cutting response times and enabling productive coordination between teams.
Operations & IT
Handle the overload of complex requests with accuracy and ease.
Learning
Front Page
Read stories on strengthening the heart of business.
Front Classroom
Guided learning to get more out of Front.
Customer Stories
See how our customers are powering their businesses with Front.
Live & On-Demand Webinars
Sign up for trainings, watch videos, and download resources.
Help Center
Need help with Front? Search for answers or browse out knowledge base.
The communication cockpit for sales teams
Modern selling is about consistency, not chaos. With all your outreach channels visible to your whole team in one window alongside your CRM and backend systems, Front helps you close more, faster.
Close more. Close faster. Front helps you sell as a team.
Flawlessly execute across teams at every step of your process
Build automatic workflows with intelligent alerts to sort incoming leads, route them to the right person, and prioritize outreach.
Fine-tune your messaging as a perfectly aligned team
Collaborate on communications in real time and templatize your most effective messages. Quickly align on strategy with full context.
Improve your key metrics with data and insights on team performance
Report on sales activity and response time to get the insights you need to improve. Assign owners to handle each prospect from end-to-end.
CRM and sales communications — together at last
Deeply integrate Salesforce (or any CRM) into your inbox for total context at your fingertips. Add custom integrations with Front’s open APIs.
“Our loan officers are 1200% more productive than your average industry loan officer. Our technology and our mission-driven ethos, we believe, have been able to drive productivity without having commissions.”
KEY FEATURES
All your communication channels — right next to your CRM
Message templates
Consistently put your best foot forward with highly customizable saved email templates optimized for higher response rates.
Shared drafts
Draft and edit emails together in real time to perfect your outreach and avoid confusing back-and-forth on drafts.
Commenting
Quickly chat with your team in the context of each prospect email to align on your strategy before reaching out.
Snooze
Stay focused on your highest-value deals while never dropping the ball on follow-up.
Team inboxes
Front lets you sort your sales team inboxes by channel, tier, geography, urgency — however you organize your prospects, Front can do it.
Get Front’s powerful sales technology and start making an impact
Access your CRM right next to every message
Templatize and customize your most effective comms
Intelligently route inbound messages from any channel
Report on key metrics to improve team performance
Impact your sales goals with Front
How a shared inbox can improve your sales process
Sales are closed over the phone and in person — but that’s not where the majority of sales reps are spending their time.
Read More
HubHaus responds faster and converts 50% more leads with Front
With Front, HubHaus can respond faster, show 2x the rental properties, and give customers a personalized experience.
Read More