The inbox solution for operations teams

Bring accountability and automation into your inbox, so you can leave the help desks behind

Try Front for free

No tickets? No problem — a shared inbox is all you need

Provide transparency for work happening across your team

Assign messages for clear ownership with visibility into what everyone is working on. Respond to every request, every day, without duplicating efforts.

Control access for individual and shared channels

We know some conversations need to be private. Restrict access to your individual emails, but easily collaborate with your team on shared conversations.

Work faster with your team through in-line comments

Need to loop in a teammate? Direct mention them in a message comment to share the conversation — instead of creating more emails.

Bring tracking and accountability into your inbox

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Work out of one platform

Manage emails to shared team addresses and private emails to your own address without switching tools

Add as many channels as you need

Centralize multiple shared addresses, Gmail or Office 365 accounts, or SMS numbers for your on-demand team

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Select an owner for every message

Assign incoming messages manually or automatically with rules, so no request slips through the cracks

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Reply and resolve issues faster

Work together behind-the-scenes to determine next steps with private comments and drafts

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Save time managing your inbox

Set up custom workflows with rules and reminders, and create canned responses for common questions

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Connect your apps with your inbox

Keep data in sync across tools with native integrations, or connect your database through our open API

Connect Front with the apps you rely on

Select files from Dropbox to include in your Front messages, and insert links in a few clicks

Create new tasks or update existing tasks from Front to keep your team in sync and projects on track

Set up rules that forward messages to an #urgent channel in Slack for notifications in real time

Join the customer-driven companies that rely on Front

Team up with Front to close more deals