Stories that focus on building stronger customer relationships
Customer service
Meet the new Front Chat: Instant AI resolutions and faster team handoffs
Today we’re introducing AI Answers, more personalized chatbots, and a new chat inbox experience. It’s the next generation of real-time support in Front.
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Episode 8
Lessons in Low Ego Leadership with DocuSign CEO Dan Springer
Episode 8: In this episode, Mathilde sits down with DocuSign CEO Dan Springer to hear his journey towards becoming a low ego leader and how that impacts the team and business for the better.
Episode 8
Lessons in Low Ego Leadership with DocuSign CEO Dan Springer
Episode 9
Fearlessly Chasing Your Goals with Olympian Pita Taufatofua
Episode 6
When Passion Meets Burnout with Jennifer Moss
Episode 10
What the Best Teams Do Differently with Dr. Ron Friedman
Episode 2
The Science Behind Meaningful Work with Dr. Gabriella Kellerman
Episode 3
Finding Your Zone of Genius with Justin Kan
Episode 4
Listen Hard, Change Fast with Mailchimp CTO Eric Muntz
Episode 5
Building a Much Better Internet with Cloudflare COO Michelle Zatlyn
Episode 7
Growing through Uncertainty with Jay Simons
Episode 1
More than Morale: Investing in Happiness
Articles
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Front Support wins two Stevie® Awards for the second year in a row
Front wins Best Customer Satisfaction and Customer Service Department of the Year in the 2024 Stevie® Awards for Sales & Customer Service
Read moreHelp desk
HR Help Desk Software: How to Improve Employee Experience
Discover how Front’s HR help desk transforms internal processes, boosting HR efficiency and enhancing employee experiences for better workplace dynamics.
Read moreHelp desk
The best help desk software solutions for 2024
Discover the top help desk software solutions of 2024. Learn how Front leads the pack with seamless setup and advanced features to uplevel your customer service.
Read morePodcasts
Teaser
Introducing Heart of Business
Who are the greatest teams in business and how are they connecting with their customers in inspiring ways? Check out season 1 of Heart of Business to hear their stories.
Listen on: Apple Podcasts, Spotify, & Google Podcasts
Teaser
Introducing Heart of Business
Episode 1
How Snaptravel found purpose and profitability in a pandemic
Episode 2
Gainsight’s CEO on the conference that launched the customer success movement
Episode 3
How TripActions built the ‘best experience in business travel’ — without travel
Episode 4
Finding Strength in Vulnerability
Episode 5
Reimagining SaaStr in the Age of COVID-19
Episode 6
Growing Hockey in the Desert During a Pandemic
Episode 1
An oral history of Save Our Stages Fest
Episode 2
How to work when you can’t work happier
Episode 3
International travel is back. Is that a good thing?
Culture
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Heart of Business
When there’s violence and discrimination in the community around you, is it even possible to work happier? Front employees, leadership, and mental health experts weigh in.
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