Use Cases
Customer Experience
Scale customer experience without losing the human touch.
Universal Inbox
Get all of your people, messages, and apps into one single view.
Team Collaboration
Empower your team to work with impact, wherever they are.
Workflow Management
Turn email into a platform for work by enabling digital workflows.
Remote Team Collaboration
Keep your team aligned from anywhere.
For Teams
Customer Support
Effortlessly engage with clients across every channel.
Customer Success
Drive net retention by scaling high-touch communication like never before.
Sales
Close more deals by cutting response times and enabling productive coordination between teams.
Operations & IT
Handle the overload of complex requests with accuracy and ease.
Learning
Front Page
Read stories on strengthening the heart of business.
Front Classroom
Guided learning to get more out of Front.
Customer Stories
See how our customers are powering their businesses with Front.
Live & On-Demand Webinars
Sign up for trainings, watch videos, and download resources.
Help Center
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Front Analytics...Reimagined
A sneak peek into Front’s bold new analytics experience
What’s your average response time? Your busiest day of the week? You know exactly where to go for those questions: Front Analytics! But what about more granular metrics? Like how many messages are open at the end of the week, or the length of time from when you assign a message to the moment when someone replies?
Drum roll…Explore analytics to the fullest with a refined new design. In fact, this is the biggest update ever to analytics, packed full of new features to help you make an even greater impact in your work.
Join us for a live webinar to learn about all the new insights in Front’s updated Analytics. In this session, we’ll show you an overview of how analytics help you track key performance indicators for your business and a peek behind the scenes of how Front arrives at these insights.
You’ll learn…
⚙️ How to navigate analytics like a pro and use insights to make confident decisions
🌟 A run-through of the clean new design that puts your data front and center. new metrics on areas like reaction time, tags, and conversation status
📈 How to create custom reports to dive deeper into your team’s performance
Whether you’re a power user of analytics already, or you’re interested in getting started, this webinar is a great place to start.
Save your spot today!
