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With happy customers, your business can thrive. That’s why customer-facing teams like customer success and customer experience are so critical. In this webinar, heads of fast-growing customer success teams, Hillary Curran from Guru and Sarah Sheikh from Front, discuss their tips for making customers happy.
8 simple rules for creating a great customer experience
Tips for building a fast-moving customer success team that scales
Real-life examples of ways to connect with customers on a personal level
Strategies for helping your whole team stay focused on your customers
Learn how to improve customer satisfaction with support across multiple communication channels like email, SMS text, live chat, and more.
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.