Whether you’re wondering what a shared inbox is and why you’d use one, seeking best practices to make the most of your existing shared inbox, or assessing the impact a shared inbox could have for your team and your customers, there’s something for you in this playbook. To give you a taste of what’s ahead, here are some of the questions we explore:
What is a shared inbox?
Why do teams use shared inboxes?
What are the best ways to manage a shared inbox?
How can my team work together with a shared inbox?
What are the best practices for working together in a shared inbox?
What features and functionality should I look for in a shared inbox tool?
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.
Email as we know it is a thing of the past. What's next? Collaborative email. Here's how it will propel businesses forward.