Scale customer experience without losing the human touch.
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Empower your team to work with impact, wherever they are.
Turn email into a platform for work by enabling digital workflows.
Keep your team aligned from anywhere.
Effortlessly engage with clients across every channel.
Drive net retention by scaling high-touch communication like never before.
Close more deals by cutting response times and enabling productive coordination between teams.
Handle the overload of complex requests with accuracy and ease.
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You work hard to offer a delightful customer experience, but it’s often a challenge to maintain that magic at scale. Join Front and AskNicely, with special guest Salesloft, as we share practical tips to help your front-line staff communicate efficiently, respond quickly and maintain the level of care your clients expect.
We’ll break down the essential steps for tapping into customer feedback, motivating your teams and empowering decisive action — at scale — to ensure customers have more of the amazing experiences that keep them coming back and telling others.
Aligning on goals and desired outcomes
Closing the feedback loop with customers
Collaborating across departments for the ‘next-best action’
Distributing meaningful data across teams and systems
Creating a shift to a customer-obsessed culture