Scale customer experience without losing the human touch.
Get all of your people, messages, and apps into one single view.
Empower your team to work with impact, wherever they are.
Turn email into a platform for work by enabling digital workflows.
Keep your team aligned from anywhere.
Effortlessly engage with clients across every channel.
Drive net retention by scaling high-touch communication like never before.
Close more deals by cutting response times and enabling productive coordination between teams.
Handle the overload of complex requests with accuracy and ease.
Read stories on strengthening the heart of business.
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See how our customers are powering their businesses with Front.
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Customize Front for your business with 50+ integrations.
Build the apps your team needs with the Front API.
But only 34% of time spent in email is actually productive.
Front's here to fix that. Front's customer communications platform drives personalized customer engagement, at scale, by reinventing a universally adopted application — email.
In this report, Mainstay research shares the key benefits teams find from Front. Front accelerates responses, strengthens customer connections, boosts employee productivity, and raises morale. Read case studies and statistics on the ROI of Front, such as:
$650,000 customer service productivity savings reported by customer Morningside
300% average SLA performance improvement reported by 10 Front customers
25% improvement in employee retention from customer MNX
Download to learn how Front can deliver tangible value for your team—in the form of significant productivity savings, revenue enhancement, better SLA performance, higher employee retention, and more.
What's a shared inbox? Why do teams use them for customer communications? Here's what you need to know.