Scale customer experience without losing the human touch.
Get all of your people, messages, and apps into one single view.
Empower your team to work with impact, wherever they are.
Turn email into a platform for work by enabling digital workflows.
Keep your team aligned from anywhere.
Effortlessly engage with clients across every channel.
Drive net retention by scaling high-touch communication like never before.
Close more deals by cutting response times and enabling productive coordination between teams.
Handle the overload of complex requests with accuracy and ease.
Read stories on strengthening the heart of business.
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Shared email addresses like contact@ or support@ make it easy for customers to contact your business — but they're notoriously tough for your team to manage.
In this ebook, you can learn how to set up a shared inbox for your team, get best practices for managing email as a team, and learn how to track metrics around your communication habits to help power your business forward.
No more email overload
No multiple replies to customers
No more missed messages
More time to spend on impactful work and communicating with customers
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.
Group email addresses like contact@ or support@ can be tricky to manage. Learn how teams get visibility and accountability for group email with Front.