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Front's Head of Success and Services Samantha Wong and Guru's Manager of Account Management Maddie Fitzgerald compiled their own favorite resources for instilling a smooth handoff process. Access them here to use them for your own team.
Sample canned response introduction email from Sales to Onboarding
Handoff Salesforce record example with fields to have your Sales team fill in
Slide examples for internal handoffs and what to cover in the internal handoff meeting
Strategic account plan template
Managing group email addresses like contact@, client@ or support@? Don't sweat it. A shared inbox can help. Here's how a shared inbox can transform your team and help you stay on top of every email.
Tips, templates, and workflows for empowering your customer success team to give a better experience, plus how teams use Front to manage customer relationships.