Use Cases
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Scale customer experience without losing the human touch.
Universal Inbox
Get all of your people, messages, and apps into one single view.
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Empower your team to work with impact, wherever they are.
Workflow Management
Turn email into a platform for work by enabling digital workflows.
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For Teams
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Effortlessly engage with clients across every channel.
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Drive net retention by scaling high-touch communication like never before.
Sales
Close more deals by cutting response times and enabling productive coordination between teams.
Operations & IT
Handle the overload of complex requests with accuracy and ease.
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Integration
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The final frontier of logistics optimization
Logistics companies optimize everything. They triple check everything. And they measure everything. So why are so few optimizing, checking, and measuring their email, SMS, and other communications? Front allows logistics and transportation teams to efficiently organize requests from many channels into a single platform. You can plug any apps you rely on, such as a TMS, into Front as well to view it all in one place. With Front, teams get a clear view of what’s being worked on, can collaborate faster, and can understand metrics about communications.
Watch Andersen Yu showcase how best-in-class logistics teams use Front to power their business. He's joined by Mark Gordon, Director of Operations at Jarrett Logistics, Warren Kucker, Co-founder & CEO at Boxton, and Will Kerr, President of Edge Logistics, who share their favorite Front features for streamlining internal operations and delivering an excellent customer experience.
Front brings you:
💌 Accountability: clear message ownership, so you know who’s responsible for what
💫 Efficiency: you can automate repetitive tasks and prioritize important work
⏳ Response time & SLAs: so you can measure and benchmark team performance
