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The email platform built for modern logistics teams

Never miss another critical message with Front

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The best email management software for third party logistics companies

Manage high-stakes, high-volume email

For your team, every missed email is a missed opportunity — and potential lost revenue. Front is the all-in-one communication hub that gives your entire team visibility across all of your operations so no message ever slips through the cracks again.

7x faster customer responses

Triaging thousands of emails a day is no ordinary task — so you shouldn’t have to to settle for an ordinary email client. Manage high email volume to multiple email accounts like brokers@ and quotes@ in one place with your team so you’ll know exactly who is working on a request.

Keep everyone in the loop

@mention teammates to work on email drafts together, assign follow ups, and have lightning-fast internal discussions about quotes and shipments.

Effective SLA management

Set SLA breach warnings and track email response time in your team’s shared inbox to ensure you’re meeting customer service level agreements

Made for fast-moving teams like yours

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Eliminate missed emails

Shared inboxes give your team visibility into new, oldest, and unresponded emails at a glance

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No more duplicate replies

Collision detection and email assignments let you know when someone else is responding

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Track email status

Get notified of email responses in your team’s inbox, even when you’re not CC’d or on the reply-all

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Follow up reminders

Set up automatic reminders to email a customer if you don’t get a response within a few hours

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Automate routing and triage

Set up automated workflows to organize, tag, and route emails to respond faster

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See who’s read your email

Read receipts on emails tell you if your customers have opened and read your emails

Connect all your tools with your inbox

Manage Twilio SMS texts with shippers and carriers just like email in Front

Update and access customer data in Salesforce directly from Front

Connect your TMS or database to your inbox using Front’s open API

Front has transformed how we manage email. As a team, we can quickly sort and reply to the hundreds of emails we receive each day — with no time wasted. Front has enabled us to respond to every customer inquiry within minutes.

Evan Mazzocchi
Director of Operations, Epic Freight Solutions

Get more done with Front