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Talkdesk is the cloud call center built for enterprise. Make and receive calls from anywhere with complete control over recordings, call options, call waiting experience, and more. Advanced routing options ensure every caller is connected with the right agent. Powerful integrations for sales and support teams and custom reporting give teams the access and insights they need.
Front's Talkdesk integration syncs your Talkdesk call activity, recordings, and voicemails with your Front inbox. Using Talkdesk’s automations framework, build workflows based on specific triggers in Talkdesk (such as call ended or voicemail recording available) to trigger messages in Front. Support and sales teams can manage voice calls along with email, SMS, social, and chat to have all their channels in one place.