Smooch is the platform to power conversational support in your apps and products, across every channel. Build a fully customized messaging experience in your iOS, Android, and web apps with the Smooch SDKs. Smooch supports messaging on WhatsApp, Facebook Messenger, Twitter, WeChat, LINE, Telegram, Kakao, Viber, SMS, and email.
Front pulls in messages from Smooch's website and in-app chat, so you can reply directly from Front without switching tools. Conversations are synced instantly with Smooch.
Contact your Front administrator to enable the Smooch integration.
How it works with Front
Respond to Smooch messages alongside other email, SMS, and social channels in Front. Conversations are synced automatically with Smooch.