Channel
Smooch

Respond to Smooch messages alongside other email, SMS, and social channels in Front.

Smooch is the platform to power conversational support in your apps and products, across every channel. Build a fully customized messaging experience in your iOS, Android, and web apps with the Smooch SDKs. Smooch supports messaging on WhatsApp, Facebook Messenger, Twitter, WeChat, LINE, Telegram, Kakao, Viber, SMS, and email.

Front pulls in messages from Smooch's website and in-app chat, so you can reply directly from Front without switching tools. Conversations are synced instantly with Smooch.