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Integrations PagerDuty
Trigger powerful SLA and incident alerts from Front
PagerDuty’s enterprise-grade incident management platform enables custom alerting, escalation, and resolution processes for teams across the organization. Integrated with hundreds of monitoring and communication tools, PagerDuty powers more effective incident response and helps teams avoid similar incidents in the future.

Resolve urgent customer issues faster with powerful alerting in Front. Use Front’s rule engine to choose message conditions like “unreplied for 1 hour” or “contains keyword ‘urgent’” to set off PagerDuty alerts. Rely on the same incident management tool across your organization — whether the trigger is in your infrastructure or in your inbox.

How it works with Front

Set up rules to trigger PagerDuty escalations from conversations in Front. Powerful alerting helps your team stick to SLAs and manage outages.

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