Connect with Customers

Connect with Customers

5 customer experience trends for 2021, as predicted by The Jetsons

Yes, you can glean customer experience insights from a cartoon. Here's how.

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Connect with Customers

Predicting the future of email with Front co-founder & CTO Laurent Perrin

This year, email turns 50. But people have been trying to reinvent email for almost as long! In this interview with Front's CTO and co-founder Laurent Perrin, he'll tell us why email has been so resilient, as well as what to expect in the future.

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Connect with Customers

4 insights for 2021 generated by Front’s Usage Data Index

What can we learn from 2020? Don't let a worldwide pandemic of historic significance derail your business? That's not very helpful. But we can't just write it off as a "weird year" either. There's a lot of meaningful lessons in the data, we just need to separate the signal from the noise.

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Connect with Customers

How technology powers a better customer experience

Read how to develop a digital transformation strategy, why it's connected to customer experience, and ideas to get started.

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Connect with Customers

4 well-crafted emails for asking for product feedback

To motivate customers to deliver the product feedback you’re looking for, you need an email message that entices them to respond. Here are four examples to learn from.

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Connect with Customers

7 memorable customer appreciation ideas your customers will love

How do you show customer appreciation? Go the extra mile to show them you care with these 7 memorable customer appreciation ideas.

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