Connect with Customers

Connect with Customers

Comment optimiser votre service client grâce à Front

Front transforme votre boîte mail en une puissante plateforme qui vous permet de gérer les demandes des clients par e-mail, SMS, etc, avec le contexte nécessaire pour donner des réponses rapides et personnalisées.

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Connect with Customers

How 4 companies meet SLA requirements every time

These 4 companies are leading the pack when it comes to response time and are setting new standards in their industries by delivering for customers in unprecedented ways. 

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Connect with Customers

Top collaboration activities for teams who love their customers

The internet is filled with collaboration activities for teams to get to know each other better—but we wanted some that would help us get to know our customers better too. Here are a few favorites.

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Connect with Customers

4 well-crafted emails for asking for product feedback

To motivate customers to deliver the product feedback you’re looking for, you need an email message that entices them to respond. Here are four examples to learn from.

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Connect with Customers

10 creative ways to use SMS texting for business communication

Read example uses of SMS texting for business from Lyft, Dell, Nordstrom, Empower Work, OpenRent — for customer service, workforce dispatch, real-time advice, and more.

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Connect with Customers

3 ways to cultivate a customer-centric company

Your whole team should regularly engage with customers to ensure the idea of the customer they have in their heads matches the people actually using your product.

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